Returns & Exchanges

We want you to be completely satisfied with your purchase from the Official Jamiroquai Store. If you are not happy with your order, you can return or exchange any unworn and unwashed items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely pack the merchandise in its original packaging, ensuring all tags are attached and the items are in their original condition.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund back to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing